Cancellation policy
Purchase & Cancellation Policy
Please review this policy carefully before placing an order.
Order Cancellations
Orders may be canceled within 12 hours of purchase, provided production has not yet begun.
Once an order has entered production or has been shipped, it can no longer be canceled.
Because many items are made to order, late cancellations cannot be accommodated.
Made-to-Order & Print-on-Demand Items
Many of our products are made to order, including apparel and printed goods produced through third-party partners.
Due to the custom nature of these items:
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Orders cannot be canceled or changed once production has started
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We are unable to accept returns or exchanges for buyer’s remorse, sizing issues, or color preference
Please review sizing charts and product details carefully before purchasing.
Handmade & Custom Items
Handmade and custom items are created individually with care and intention.
Because of this:
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All handmade and custom pieces are final sale
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Orders cannot be canceled once work has begun
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Custom orders are non-refundable
If you have questions before purchasing, please reach out—we’re happy to help ensure the item is right for you.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue.
We will gladly work with you to resolve the problem through a replacement or refund when applicable.
Contact
If you need assistance with an order or believe you need to cancel within the allowed timeframe, please contact us as soon as possible through our shop contact form or email.